Return Policy
At Shopse, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return policy from the date of receipt.
Eligibility for Returns
- Items must be returned within 14 days of receiving your order.
- Products should be unused, in the same condition as received, and in the original packaging.
How to Return Your Item
- Contact Us: Please reach out to our customer service team at 0328 5293852 to initiate your return request.
- Note: Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 2 business days.
Exchanges
If you'd like to exchange an item for a different size, color, or product, please contact our customer service team, and we will assist you with the exchange process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order for a full refund or replacement.